Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us when submitting a project enquiry, signing a service agreement, or contacting our team. This includes your name, email address, company name, and project details.
We also automatically collect certain information when you visit our website, including your IP address, browser type, referring URLs, and pages visited, in order to improve your experience and our services.
2. How We Use Your Information
- Respond to your project enquiries and provide quotes
- Deliver contracted IT services and project updates
- Send invoices, agreements, and service communications
- Send marketing communications (with your consent)
- Improve our website and service offerings
- Comply with legal and regulatory obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted sub-contractors or service providers who assist us in delivering your project, subject to strict confidentiality agreements.
4. Payment Information
We use industry-standard encryption to protect your billing information. All payment processing is handled by secure, PCI-compliant payment processors. We do not store complete card details on our servers.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser preferences at any time.
6. Your Rights
Under GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal data. You may also object to or restrict processing of your data. To exercise these rights, contact us at info@basiq-solutions.com.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Project-related data is typically retained for 5 years following project completion.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@basiq-solutions.com or write to:
BASIQ SOLUTIONS LTD
Company No. 17112784
167-169 Great Portland Street, Fifth Floor
London, England, W1W 5PF